SITEscan
The Problem
50% of all catheters fail and 20% of those failures are the result of infection which frequently results in patient death, particularly in critical care settings.
Nurses are burdened by documentation activities, accounting for 35.3% of practice time.
Documentation practices are often duplicative and error-prone, leading to inefficiencies
A large portion of documentation activities are vascular access management related (eg. Dressing change, flushes, site assessment, etc…)
The Bedside App: Learn & Evaluate
Worked with Vascular Access Nurses to increase clinical fluency
Evaluate all existing design work for alignment with:
Best practice standards for usability
International accessibility standards
Internal design system
Documented user needs
Collaborate with product and development teams to understand:
Tech stack limitations
Existing implementation
Business requirements
The Bedside App: High Level UX
Identify design gaps
Create missing use cases and validate with clinicians and product team
Consolidate user flows, diagram and create low fidelity wireframes and validate with clinicians and product team
Create site map
The Bedside App: Visual Design & Prototype
Collaborate with visual design to create high-fidelity mockups in XD
Create clickable prototypes in Axure for user acceptance testing
The Bedside App: UAT Protocol & Mod Guide
Collaborate with UX & Product team to create user testing protocol
Cognitive walkthroughs and mental model validation with panel of vascular access nurses (5 clinicians)
Cognitive walkthroughs for design validation with critical care bedside nurses (10-12 clinicians)
Validation test at BD safety center in simulated hospital environment with critical care bedside nurses (10-12 clinicians)
Create moderators guide