SITEscan

The Problem

  • 50% of all catheters fail and 20% of those failures are the result of infection which frequently results in patient death, particularly in critical care settings.

  • Nurses are burdened by documentation activities, accounting for 35.3% of practice time.

  • Documentation practices are often duplicative and error-prone, leading to inefficiencies

  • A large portion of documentation activities are vascular access management related (eg. Dressing change, flushes, site assessment, etc…)

The Bedside App: Learn & Evaluate

  • Worked with Vascular Access Nurses to increase clinical fluency

  • Evaluate all existing design work for alignment with:

    • Best practice standards for usability

    • International accessibility standards

    • Internal design system

    • Documented user needs

  • Collaborate with product and development teams to understand:

    • Tech stack limitations

    • Existing implementation

    • Business requirements

The Bedside App: High Level UX

  • Identify design gaps

    • Create missing use cases and validate with clinicians and product team

    • Consolidate user flows, diagram and create low fidelity wireframes and validate with clinicians and product team

    • Create site map

High level UX – use cases, user flow & information architecture
Site Map

The Bedside App: Visual Design & Prototype

  • Collaborate with visual design to create high-fidelity mockups in XD

  • Create clickable prototypes in Axure for user acceptance testing

The Bedside App: UAT Protocol & Mod Guide

  • Collaborate with UX & Product team to create user testing protocol

    • Cognitive walkthroughs and mental model validation with panel of vascular access nurses (5 clinicians)

    • Cognitive walkthroughs for design validation with critical care bedside nurses (10-12 clinicians)

    • Validation test at BD safety center in simulated hospital environment with critical care bedside nurses (10-12 clinicians)

  • Create moderators guide